How do I get the tickets that I buy on Tikez?

Easy, after the payment procedure is closed, you’ll receive an e-mail of the booking confirmation with a link and a private code which allow you to download all the tickets you bought. Tickets and voucher purchased will be sent in a ZIP file.

How do I do if I made a mistake in booking an event for a specific day?

Contact our staff of the assistance at the following mail: customercare@tikez.it , we’ll try to help you as much as we can.

I don’t remember at what time is the event that I booked, what can I do?

On the voucher you’ll receive, you’ll find all the necessary information, like: address, beginning time of the event and number of the seats booked.